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Selling FAQs
What areas do you cover?
We cover postcode areas from PL1 to PL12.
Do Novahomes conduct free property valuations?
Property valuations are completely free, and our company operates on a ‘no sale no fee basis'. Click
here
to book a free valaution.
What fees do Novahomes charge to sell a property?
We offer a very competitive fee of 1% plus vat, subject to a minimum fee of £1250 plus vat
Am I tied into a contract with Novahomes?
We are confident in the quality of our marketing and promotion of your property and offer a 0 week contract to all of our sales clients.
Where do Novahomes advertise my property?
We advertise on the main property search portals, Rightmove, Zoopla and Primelocation. We also advertise your property through our own website and social media platforms, like facebook, Instagram and have an active database of registered buyers.
What happens on the valuation?
One of our experienced valuers will discuss the selling process and offer any advice if you are buying on. We will have a look around the property and then discuss setting the asking price using our up to date local market knowledge and local house price data. We will present you with similar houses in your local area and what they have sold for and properties in your area which are currently for sale when determining the marketing price. We will answer any questions you may have about the services we provide, our fee and terms of business.
How will you advertise my property?
We take great care and pride in how we present your property to potential buyers. We offer one of the most comprehensive and powerful marketing packages in the area for no additional or upfront costs. We include professional photography, floorplans, 3D property tours, property brochures with appealing descriptions and measurements and enhanced marketing on the UKs largest property websites Rightmove and Zoopla with premium listings and feature boxes.
How will you organise viewings on my property?
Most people have a busy schedule or would prefer not to be present at viewings and will provide us with a key. We will never enter the property without receiving permission and generally provide a minimum of 24 hours notice. If we have immediate feedback from the viewing, we will update you on the same day but generally we provide feedback the following morning of the viewing.
What happens when I receive an offer on my property?
We are legally obliged to inform you of any offer that is made on your property. When an offer is received, we will ascertain how the buyer will be funding the purchase, are they a cash buyer or do they have a property to sell? If the person making the offer does have a property to sell we check with their estate agent to see if they are sold subject to contract and check the chain of linked buyers and sellers before submitting the offer to you, so you can make an informed decision.
What happens when I accept an offer on my property?
Once you have accepted an offer on your property, you will need to instruct a solicitor and so will your buyer. Your buyer will also need to instruct a survey on your property. The next stage is the conveyancing process which is essentially progressing your sale from offer acceptance to completion. We pride ourselves on continuously monitoring and progressing your sale, making regular contact with you and your buyer, the solicitors and other agents in the chain.
If I require an update on my property sale, who should I contact at Novahomes?
Generally, your solicitor should keep you up to date on any progress with your purchase, so feel free to call or email them. However, if you require our help at any stage or would like an update on the progress of your buyer(s), please feel free to email us at:
support@novahomesestateagents.co.uk
Can Novahomes provide me with an Energy Performance Certificate?
Yes, for a fee of £60.00 we can arrange for an epc to be carried out.
Do Novahomes belong to any professional bodies?
Yes, we our members of The Property Ombudsman, Client Money Protect and The Federation of Small Businesses.
Can I arrange an appointment to discuss the sale of my property at your office?
By all means, we have a large office with a conference room, a warm cup of coffee and ample visitor parking. We would welcome the opportunity to discuss the sale of your home.
What Is Our Complaints Policy?
Please
click here
to review our complaint procedure